Effective Date: 03-09-2025

Rising Literacy Foundation (R.L.F.), registered under the Government of West Bengal and recognized by the Government of India, is committed to protecting the privacy of our students, partners, donors, and visitors. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, contact details, date of birth, address, email, and phone number provided during admission, inquiries, or registrations.
Educational Information: Course enrollment details, examination records, and certifications.
Technical Information: When you use our website, we may collect non-personal data such as IP address, browser type, device details, and cookies for analytics and improvement.

2. How We Use Your Information

We use collected information to:

Process admissions, course enrollments, and certification.
Provide access to student services like ID cards, admit cards, and results.
Communicate updates about programs, exams, or organizational news.
Maintain academic and administrative records.
Improve our website and educational services.

3. Information Sharing

We do not sell, rent, or trade your personal information.
Information may be shared with trusted partners, affiliates, or government bodies only when required for academic, legal, or administrative purposes.
Third-party service providers (e.g., hosting, email services) may have limited access solely to perform their functions.

4. Data Security

We use secure servers, encryption, and restricted access to protect your personal and academic data. While we strive for 100% security, no method of transmission or storage is completely secure.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, though some features may not work properly.

6. Your Rights

As a student, user, or visitor, you have the right to:

Access and review your personal data.
Request correction of inaccurate information.
Request deletion of your data, subject to legal and academic obligations.

7. Third-Party Links

Our website may contain links to third-party sites. R.L.F. is not responsible for the privacy practices or content of those external websites.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

For any questions regarding this Privacy Policy or data usage, please contact us:

Rising Literacy Foundation
Road No. 6, Saktigarh, Siliguri, West Bengal 734005, India
📞 +91 9734570787
📩 contact@rlf.org.in